SERVICE & HOSTING

Website

Maintenance

4.8 average rating on Google Reviews

Ensure a stable and secure website that performs optimally over time.

With a website maintenance and hosting service agreement, we handle all updates, security, and technical support.

We guarantee high performance, continuous security patches, and stable uptime, ensuring your digital solution supports your business without technical issues.

On-Demand Support
From
1 000 DKK excl. VAT per hour
The flexible solution for businesses needing ongoing technical assistance and optimization without a fixed commitment. Perfect for minor tasks, bug fixes, and ongoing adjustments.
We assist with tasks starting from 2 hours.

Best for

 

  • Businesses with fluctuating technical support needs

  • Minor fixes, speed optimization, or visual adjustments

  • Technical ad hoc tasks where fast execution is critical

  • Clients wanting access to specialists without a large fixed monthly investment

 

What you get

 

  • Rapid access to technical assistance and troubleshooting

  • Option for minor development tasks

  • Personal communication and direct task management

  • Proactive monitoring of your assigned tasks

Hosting
From
600 DKK excl. VAT per month
A managed hosting setup for websites requiring performance, security, and predictable costs.

Best for

 

  • Startups requiring a premium setup for growth

  • Corporate websites and content sites

  • Campaign sites and landing pages

  • Small to medium-sized websites and webshops

 

What you get

 

  • Managed hosting for websites on Google Cloud (EU)

  • Performance-focused configuration

  • Built-in security layers and monitoring

  • Backups and restoration support

Website Maintenance
From
3 225 DKK excl. VAT per month
A service agreement for businesses that want stable operation and professional maintenance for their website. We handle updates, security, monitoring, and technical support to ensure your website always performs optimally.

Best for

 

  • Corporate websites requiring stable operation

  • Content platforms and marketing websites

  • Websites with integrations or custom features

  • Businesses wanting a hands-off solution where we handle operations and maintenance

 

What you get

 

  • Everything included in the hosting package

  • Full website warranty

  • All CMS and system updates

  • Regular proactive consulting on web solutions

  • 24/7 emergency support line

Jesper Hartvig

Jesper Hartvig

Customer Care Manager

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    Commonly asked questions.

    Website Maintenance FAQ

    What our customers say about our website maintenance service agreements

    SERVICE & HOSTING

    Secure your website's stability with a professional maintenance plan.

    A service agreement for website maintenance that strengthens your entire digital foundation.

    With a service agreement from Webnorth, you avoid technical concerns and roadblocks. We take responsibility for operations, support, and ongoing development of your website, whether it is a corporate site, a content platform, or a webshop. As the foundation for stable operations, we also provide optimized hosting and technical infrastructure tailored for performance and security.

    Our team consists of in-house tech leads, experienced developers, and QA specialists. You get fast response times, high technical quality, and efficient execution, always with your business in focus. Each client is assigned a dedicated Customer Care Manager who ensures close follow-up and clear priorities.

    We work in a structured way through a service board, where you have full visibility into tasks, history, and usage of support hours and prepaid time. At the same time, we continuously monitor your website and handle everything from server optimization and security updates to performance improvements.

    Our focus is performance, security, and business value, whether for content-heavy websites or more complex digital solutions. We also collaborate with specialists in areas such as web accessibility, technical SEO, LMS, and automation, so the solution can grow with your needs.

    Finally, we actively take part in planning and coordination with your other partners, such as marketing agencies. We define goals, plan new initiatives, and evaluate results, so your website becomes an asset that delivers real value.

    What does a website maintenance service agreement include?

    • Dedicated customer care manager Technical website support Email and phone support (weekdays between 8–16)
    • 24-hour emergency phone Reporting tool for corrections Weekly review of the solution
    • Specialized service team Specialists in website operation and maintenance Implementation of security measures
    • Automatic monitoring for faster response time Daily backup GDPR security
    • Error handling plan Full guarantee on the digital solution Ongoing updates with testing in a staging environment
    • Scalability options (e.g., increased traffic and sales) Solution-specific optimized servers In-house DevOps, tech leads, and developers
    • Dedicated customer care manager
    • Technical website support
    • Email and phone support (weekdays between 8–16)
    • 24-hour emergency phone
    • Reporting tool for corrections
    • Weekly review of the solution
    • Specialized service team
    • Specialists in website operation and maintenance
    • Implementation of security measures
    • Automatic monitoring for faster response time
    • Daily backup
    • GDPR security
    • Error handling plan
    • Full guarantee on the digital solution
    • Ongoing updates with testing in a staging environment
    • Scalability options (e.g., increased traffic and sales)
    • Solution-specific optimized servers
    • In-house DevOps, tech leads, and developers

    What is website maintenance?

    Website maintenance covers ongoing updates, security checks, and technical optimization, ensuring that your website remains stable over time.

    For WordPress websites, maintenance typically involves updating the WordPress core, plugins, and themes, as well as monitoring performance and security. Without regular maintenance, errors, security vulnerabilities, or slow loading times can occur.

    With a service agreement, we handle the technical operation and maintenance of your website, allowing you to focus on your business.

    Service agreement and ongoing website operations

    Website maintenance

    Webnorth helps companies with stable website operation and maintenance

    At Webnorth, we are a leading WordPress agency in Denmark, helping companies with the stable operation and maintenance of their WordPress websites.

    We ensure that your website remains secure, up-to-date, and optimized for performance over time.

    Our solutions cover, among other things:

    • Website operation and maintenance

    • Integrations between websites and business systems

    • Webshops and content platforms

    • Service agreements for ongoing support and updates

    • Hosting and technical infrastructure

    With a service agreement, our dedicated team takes responsibility for operations, security, updates, and continuous optimization. This ensures that your website remains stable, secure, and ready to evolve alongside your business.

    +1000
    digital projects developed
    Since 2010
    we have developed digital solutions
    INTEGRATIONS

    Integrations for your WordPress website

    A professional website rarely functions in isolation.

    In many companies, the website is part of a larger digital infrastructure where data and functionality must be interconnected across systems. At Webnorth, we integrate websites with the company’s other digital tools and platforms.

    We help unify your digital setup, reducing manual workflows, duplicate data entry, and fragmented information. Whether the integrations are based on standard solutions or custom-developed API integrations, we ensure stable and well-documented data flows.

    Integrations are often included as part of our service agreements for website maintenance, where we also handle operations, monitoring, and ongoing updates.

    The result is a stable digital platform that functions as an active part of your overall digital solution.

    Need help with website operations and maintenance? Call or email us today for a non-binding consultation about your needs.

    Jesper Hartvig

    Jesper Hartvig

    Customer Care Manager

    Jesper Hartvig - Customer Care Manager
    Information

    Jesper Hartvig

    Customer Care Manager
    Expertise
    Customer Support
    & Service.
    Years at Webnorth
    10
    Story
    Jesper embodies the essence of excellent customer service and is cherished by all our service clients. His dedication to meeting clients' needs and his unwavering commitment to providing top-notch support make him an invaluable asset to our team.

    Jesper's friendly demeanor and problem-solving skills ensure that every client feels valued and well-cared for, fostering long-lasting relationships built on trust and satisfaction.

    See a selection
    of our service and
    hosting clients.

    How does the takeover of
    your website maintenance work?

    Initial insight and rechnical audit

    When Webnorth takes over the operation and maintenance of an existing website, we begin by building a deep understanding of the client’s business, goals, and expectations.

    We map out not only the technical setup but also the commercial context, ensuring that the solution supports the business as effectively as possible.

    The existing solution is reviewed in detail—including code quality, architecture, plugins, integrations, and any custom-built features.

    Assessment, documentation, and technical mapping

    We identify potential risks and challenges, such as security vulnerabilities, performance bottlenecks, outdated components, and technical debt.

    Simultaneously, we consolidate all relevant documentation—including access credentials, licenses, environment configurations, and documentation of previous development work.

    This thorough preparation ensures a secure and efficient handover of website operations and maintenance, with zero service interruptions.

    Planning and seamless handover

    Based on our technical analysis, we prepare a comprehensive report featuring specific recommendations for optimization and alignment.

    This report serves as the foundation for the strategic measures required to ensure the stable operation and continuous maintenance of your website.

    We present the plan in close dialogue with the client, establishing clear expectations regarding the process, timelines, and immediate next steps.

    Do you have any questions?
    Feel free to contact us – we’re happy to help.

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