You get a stable and secure WordPress solution that can evolve over time when we take full technical responsibility.
With a WordPress service agreement, you gain an external IT department that takes ownership of your WordPress platform.
We handle security, monitoring, support, and ongoing development to ensure the solution remains stable and does not become business-critical. At the same time, you are assigned a dedicated Customer Care Manager with direct access to specialists.
We help with tasks starting from 2 hours.
Best for
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Companies with varying technical support needs
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Minor fixes, speed optimization, or visual adjustments
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Technical ad hoc tasks where fast execution matters
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Clients who want access to specialists without a large fixed monthly investment
What you get
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Quick access to technical support and troubleshooting
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The option to handle smaller development tasks
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Personal communication and direct task management
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Proactive monitoring of your assigned tasks
Best for
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Startup companies that need a premium setup built for growth
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Business websites and content-driven sites
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Campaign sites and landing pages
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Small to mid-sized WooCommerce stores
What you get
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Managed WordPress hosting on Google Cloud (EU)
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Performance-focused configuration
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Built-in security layers and monitoring
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Backups and recovery support
Best for
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Business-critical WordPress websites
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Content-heavy platforms and editorial sites
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Small to mid-sized WooCommerce solutions with growth ambitions
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Companies that want a “hands-off” solution where we manage everything, including the WordPress setup
What you get
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Everything from the hosting package
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Full warranty on your WordPress solution
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All WordPress and plugin updates
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Regular, proactive guidance on your web solution
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24/7 emergency phone support
Get started
Get an honest assessment of your WordPress solution
We’d like to understand your needs and goals, and based on that, we can advise you. No obligations, completely free.
A selection of the most common questions
Q&A
WordPress is the world’s most popular CMS, which makes it a target for bots and hackers. A service agreement ensures your site is always up to date, hardened against attacks, and running on optimized infrastructure. We take full technical responsibility, so you can focus on your core business. If anything unexpectedly breaks on your site, our service agreement covers it with a full guarantee.
At the same time, we provide proactive support that helps you navigate ongoing digital initiatives. With this agreement, Webnorth acts as your internal IT department and a close sparring partner, supporting you across all aspects of your website.
That does not happen with us. We test all updates in a closed staging environment before deploying them to your live site. If a plugin causes conflicts, our developers resolve it in the test environment first, so your visitors never experience errors or downtime.
Yes, depending on the package you choose, time is allocated for technical support and minor changes. We work through a transparent service board, where you can follow our work and prioritize the tasks that matter most to your business.
We continuously monitor your site’s performance and optimize it against Core Web Vitals. This includes everything from database optimization to caching strategies and image compression. A fast site is critical for both user experience and your rankings in Google’s search results.
We offer managed WordPress hosting on Google Cloud as an integrated part of our setup. This ensures the best possible synergy between development and operations, as we have full control over the server environment and can guarantee maximum uptime and security.
We prioritize our service clients first. With a service agreement, you have direct access to our support team via email and phone. In case of critical issues, we have an emergency setup in place to ensure your business-critical platform is always in safe hands.
See what our clients say about Webnorth.
They are fast, punctual, and precise — bringing not only their expertise to the table, but also offering thoughtful suggestions and alternatives without hesitation.
Communication is excellent, and most importantly: my contact at Webnorth is incredibly kind, which makes him one of my favorite "colleagues."
They are fas...
We found all of that in Webnorth. Thanks to their sparring and overall transparency, we’re able to act before problems arise — not after.
A warm recommendation from us.
<br ...
They’ve successfully navigated a complex collaboration with high technical demands and demonstrated great understanding and adaptability toward us as a niche business. Their ability to grasp our unique needs and deliver tailored solutions has been invaluable.
Moreover, their ongoing communication and commitment have ensured that we’re always aligned and able to anticipate and handle challenges before they become problems.
<br /...
They are proactive, skilled, and dynamic — always great to spar with and incredibly quick to understand what you need, while also contributing valuable input.
They consistently follow up, and I always experience a high level of professionalism and care. I can ONLY give Webnorth my highest recommendation.
They are proactive, skilled, and dynamic — always great to spar with and incredibly quick to understand what you...
All tasks are handled with care and precision, with complete transparency around scope, timelines, and pricing. There are no unpleasant surprises — only positive ones.
Communication with the Webnorth team is always constructive, welcoming, and friendly, and we’ve built a strong relationship through ongoing dialogue with their experienced contacts.
We highly recommend partnering with Webnorth.
They fully immerse themselves in understanding who their client is and are exceptionally skilled at providing the right plan and guidance from start to finish.
Communication is always outstanding, and their excellent Customer Care Manager, Jesper Hartvig, consistently keeps his eye on the ball — catching whatever comes his way. Response times are always quick, and every challenge — big or small — is resolved efficiently.
Service & Hosting – WordPress
Service & Hosting – WordPress
A WordPress service agreement that strengthens your entire digital foundation.
With a WordPress service agreement at Webnorth, you avoid worries and technical roadblocks. We take responsibility for operations, support, and continuous development of your WordPress solution, including complex WooCommerce platforms. As a foundation for stable operations, we also offer optimized WordPress hosting, tailored for performance and security.
Our team consists of in-house tech leads, experienced WordPress developers, and QA specialists. You get fast response times, strong technical quality, and efficient execution, always with your business in focus. Each client has a dedicated Customer Care Manager who ensures close follow-up and clear priorities.
We work in a structured way through a service board, where you get full visibility into tasks, history, and usage of support and prepaid hours. At the same time, we monitor your solution 24/7 and handle everything from server optimization and security updates to performance improvements.
Our focus is performance, security, and business value, whether it is content-heavy websites or complex e-commerce setups. We also collaborate with specialists in areas such as web accessibility, technical SEO, LMS, and automation, allowing the solution to grow with your needs.
Finally, we actively participate in planning and coordination with your other partners, such as marketing agencies. We define goals, plan new initiatives, and evaluate results, so your WordPress solution becomes an asset that creates real value.
Service & Hosting – WordPress
What does a WordPress service agreement include?
- Dedicated Customer Care Manager WordPress support from Customer Care Managers Email and phone support (weekdays from 8am – 4pm)
- 24-hour emergency hotline Reporting tool for corrections Weekly review of the solution
- Specialized service team WordPress experts Implementation of security measures
- Automatic monitoring for faster response times Daily backup GDPR compliance
- Error handling plan Full warranty on the digital solution Continuous updates with testing in a staging environment
- Scalability options (e.g. increased traffic and sales) Solution-specific optimized servers In-house DevOps, tech leads, and developers
- Dedicated Customer Care Manager
- WordPress support from Customer Care Managers
- Email and phone support (weekdays from 8am – 4pm)
- 24-hour emergency hotline
- Reporting tool for corrections
- Weekly review of the solution
- Specialized service team
- WordPress experts
- Implementation of security measures
- Automatic monitoring for faster response times
- Daily backup
- GDPR compliance
- Error handling plan
- Full warranty on the digital solution
- Continuous updates with testing in a staging environment
- Scalability options (e.g. increased traffic and sales)
- Solution-specific optimized servers
- In-house DevOps, tech leads, and developers
- Dedicated Customer Care Manager WordPress support from Customer Care Managers Email and phone support (weekdays from 8am – 4pm)
- 24-hour emergency hotline Reporting tool for corrections Weekly review of the solution
- Specialized service team WordPress experts
- Dedicated Customer Care Manager
- WordPress support from Customer Care Managers
- Email and phone support (weekdays from 8am – 4pm)
- 24-hour emergency hotline
- Reporting tool for corrections
- Weekly review of the solution
- Specialized service team
- WordPress experts
- Implementation of security measures Automatic monitoring for faster response times Daily backup
- GDPR compliance Error handling plan Full warranty on the digital solution
- Implementation of security measures
- Automatic monitoring for faster response times
- Daily backup
- GDPR compliance
- Error handling plan
- Full warranty on the digital solution
- Continuous updates with testing in a staging environment Scalability options (e.g. increased traffic and sales) Solution-specific optimized servers
- In-house DevOps, tech leads, and developers
- Continuous updates with testing in a staging environment
- Scalability options (e.g. increased traffic and sales)
- Solution-specific optimized servers
- In-house DevOps, tech leads, and developers
WordPress service agreement and ongoing operations
Webnorth specializes in long-term WordPress solutions with a fixed service agreement
At Webnorth, we work with WordPress as a flexible and scalable foundation for digital solutions that need to perform reliably over time. We develop platforms that support the business both technically and organizationally, and that are built for ongoing operations, maintenance, and further development.
Our solutions include, among other things:
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WordPress platforms with ongoing operations
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Integration-heavy WordPress solutions
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WooCommerce-based webshops
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WordPress service agreements and maintenance
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Hosting and technical infrastructure
All solutions can be supplemented with a WordPress service agreement, where our dedicated service team handles operations, security, updates, and ongoing optimization. This ensures that the platform remains stable, secure, and ready to grow alongside the business.
Flexible integrations built around your needs
A professional WordPress solution should not stand alone.
In many companies, WordPress functions as part of a larger digital infrastructure, which places demands on how data and functionality connect across systems. At Webnorth, we integrate WordPress with the company’s other digital tools and platforms.
We help you bring your digital setup together, reducing manual workflows, duplicate entries, and fragmented data. Whether the integrations are based on proven solutions or custom-built API integrations, we ensure stable and well-documented data flows.
The integrations are anchored in a WordPress service agreement, where we handle operations, monitoring, and ongoing maintenance. This ensures that integrations continue to work properly, even when systems are updated, the business grows, or requirements change.
The result is a WordPress platform that not only works technically, but also serves as a stable and active part of your overall digital solution.
Shall we help your business operate, maintain, and optimize your WordPress solution?
Jesper Hartvig
& Service.
Jesper's friendly demeanor and problem-solving skills ensure that every client feels valued and well-cared for, fostering long-lasting relationships built on trust and satisfaction.
See a selection
of our service and
hosting clients.
How does the onboarding of a
WordPress service agreement work?
When Webnorth takes over operations and service for an existing WordPress or WooCommerce solution, we begin by building a thorough understanding of the client’s business, goals, and expectations.
We map not only the technical setup, but also the commercial context, ensuring the solution supports the business as effectively as possible.
The existing solution is reviewed in detail, including code quality, structure, plugins, themes, integrations, and any custom functionality.
We identify potential risks and challenges such as security vulnerabilities, performance issues, outdated components, and technical debt.
At the same time, we gather all relevant documentation, including access credentials, licenses, environment configurations, and documentation of previous development.
This ensures that we can take over the solution safely and efficiently without disruptions to operations or WordPress support.
Based on our technical analysis, we prepare a comprehensive report with recommendations for optimization and adjustments.
The report forms the basis for which actions need to be completed before the service and hosting agreement takes effect. We present the plan in close dialogue with the client, set clear expectations for the process and timelines, and ensure a smooth handover.
At Webnorth, transparency and technical thoroughness are key to a secure and successful start.
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of our cases.
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