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    SERVICE & HOSTING

    Website

    Maintenance

    5.0 average rating on Google Reviews

    Ensure a stable and secure website that performs optimally over time.

    With a website maintenance and hosting service agreement, we handle all updates, security, and technical support.

    We guarantee high performance, continuous security patches, and stable uptime, ensuring your digital solution supports your business without technical issues.

    On-Demand Support
    From
    1 000 DKK excl. VAT per hour
    The flexible solution for businesses needing ongoing technical assistance and optimization without a fixed commitment. Perfect for minor tasks, bug fixes, and ongoing adjustments.
    We assist with tasks starting from 2 hours.

    Best for

     

    • Businesses with fluctuating technical support needs

    • Minor fixes, speed optimization, or visual adjustments

    • Technical ad hoc tasks where fast execution is critical

    • Clients wanting access to specialists without a large fixed monthly investment

     

    What you get

     

    • Rapid access to technical assistance and troubleshooting

    • Option for minor development tasks

    • Personal communication and direct task management

    • Proactive monitoring of your assigned tasks

    Hosting
    From
    600 DKK excl. VAT per month
    A managed hosting setup for websites requiring performance, security, and predictable costs.

    Best for

     

    • Startups requiring a premium setup for growth

    • Corporate websites and content sites

    • Campaign sites and landing pages

    • Small to medium-sized websites and webshops

     

    What you get

     

    • Managed hosting for websites on Google Cloud (EU)

    • Performance-focused configuration

    • Built-in security layers and monitoring

    • Backups and restoration support

    Website Maintenance
    From
    3 225 DKK excl. VAT per month
    A service agreement for businesses that want stable operation and professional maintenance for their website. We handle updates, security, monitoring, and technical support to ensure your website always performs optimally.

    Best for

     

    • Corporate websites requiring stable operation

    • Content platforms and marketing websites

    • Websites with integrations or custom features

    • Businesses wanting a hands-off solution where we handle operations and maintenance

     

    What you get

     

    • Everything included in the hosting package

    • Full website warranty

    • All CMS and system updates

    • Regular proactive consulting on web solutions

    • 24/7 emergency support line

    Jesper Hartvig

    Jesper Hartvig

    Customer Care Manager

    Get started

    Get an honest assessment of your website





      Commonly asked questions.

      Website Maintenance FAQ

      What our customers say about our website maintenance service agreements

      SERVICE & HOSTING

      Secure your website's stability with a professional maintenance plan.

      A website maintenance service agreement that elevates your entire digital foundation.

      With a service agreement at Webnorth, you can say goodbye to worries and technical hurdles. We take responsibility for the operation, support, and further development of your website – whether it is a corporate website, a content platform, or a webshop. As a foundation for stable operation, we also offer optimized hosting and technical infrastructure that is tailored for performance and security.

      Our team consists of in-house tech leads, experienced developers, and QA specialists. You get high responsiveness, technical quality, and efficient execution – always with your business in focus. Each customer has a dedicated Customer Care Manager, who ensures close follow-up and clear priorities.

      We work structured via a service board, where you get an overview of tasks, history, and the consumption of support and prepaid hours. Simultaneously, we monitor your website continuously and take care of everything from server optimization and security updates to performance improvements.

      Our focus is performance, security, and business value – regardless of whether it applies to content-heavy websites or more complex digital solutions. We also collaborate with specialists in, among other things, web accessibility, technical SEO, LMS, and automation, so the solution can grow with your needs.

      Finally, we participate actively in planning and coordination with your other partners, e.g., marketing agencies. We set goals, plan new initiatives, and evaluate results – so your website becomes an asset that creates real value.

      What does a website maintenance service agreement include?

      • Dedicated customer care manager Technical website support Email and phone support (weekdays between 8–16)
      • 24-hour emergency phone Reporting tool for corrections Weekly review of the solution
      • Specialized service team Specialists in website operation and maintenance Implementation of security measures
      • Automatic monitoring for faster response time Daily backup GDPR security
      • Error handling plan Full guarantee on the digital solution Ongoing updates with testing in a staging environment
      • Scalability options (e.g., increased traffic and sales) Solution-specific optimized servers In-house DevOps, tech leads, and developers
      • Dedicated customer care manager
      • Technical website support
      • Email and phone support (weekdays between 8–16)
      • 24-hour emergency phone
      • Reporting tool for corrections
      • Weekly review of the solution
      • Specialized service team
      • Specialists in website operation and maintenance
      • Implementation of security measures
      • Automatic monitoring for faster response time
      • Daily backup
      • GDPR security
      • Error handling plan
      • Full guarantee on the digital solution
      • Ongoing updates with testing in a staging environment
      • Scalability options (e.g., increased traffic and sales)
      • Solution-specific optimized servers
      • In-house DevOps, tech leads, and developers

      What is website maintenance?

      Website maintenance covers ongoing updates, security checks, and technical optimization, ensuring that your website remains stable over time.

      For WordPress websites, maintenance typically involves updating the WordPress core, plugins, and themes, as well as monitoring performance and security. Without regular maintenance, errors, security vulnerabilities, or slow loading times can occur.

      With a service agreement, we handle the technical operation and maintenance of your website, allowing you to focus on your business.

      Service agreement and ongoing website operations

      Website maintenance

      Webnorth helps companies with stable website operation and maintenance

      At Webnorth, we are a leading WordPress agency in Denmark, helping companies with the stable operation and maintenance of their WordPress websites.

      We ensure that your website remains secure, up-to-date, and optimized for performance over time.

      Our solutions cover, among other things:

      • Website operation and maintenance

      • Integrations between websites and business systems

      • Webshops and content platforms

      • Service agreements for ongoing support and updates

      • Hosting and technical infrastructure

      With a service agreement, our dedicated team takes responsibility for operations, security, updates, and continuous optimization. This ensures that your website remains stable, secure, and ready to evolve alongside your business.

      +1000
      digital projects developed
      Since 2010
      we have developed digital solutions
      INTEGRATIONS

      Integrations for your WordPress website

      A professional website rarely functions in isolation.

      In many companies, the website is part of a larger digital infrastructure where data and functionality must be interconnected across systems. At Webnorth, we integrate websites with the company’s other digital tools and platforms.

      We help unify your digital setup, reducing manual workflows, duplicate data entry, and fragmented information. Whether the integrations are based on standard solutions or custom-developed API integrations, we ensure stable and well-documented data flows.

      Integrations are often included as part of our service agreements for website maintenance, where we also handle operations, monitoring, and ongoing updates.

      The result is a stable digital platform that functions as an active part of your overall digital solution.

      Need help with website operations and maintenance? Call or email us today for a non-binding consultation about your needs.

      Jesper Hartvig

      Jesper Hartvig

      Customer Care Manager

      Jesper Hartvig - Customer Care Manager
      Information

      Jesper Hartvig

      Customer Care Manager
      Expertise
      Customer Support
      & Service.
      Years at Webnorth
      10
      Story
      Jesper embodies the essence of excellent customer service and is cherished by all our service clients. His dedication to meeting clients' needs and his unwavering commitment to providing top-notch support make him an invaluable asset to our team.

      Jesper's friendly demeanor and problem-solving skills ensure that every client feels valued and well-cared for, fostering long-lasting relationships built on trust and satisfaction.

      See a selection
      of our service and
      hosting clients.

      How does the takeover of
      your website maintenance work?

      Initial insight and rechnical audit

      When Webnorth takes over the operation and maintenance of an existing website, we begin by building a deep understanding of the client’s business, goals, and expectations.

      We map out not only the technical setup but also the commercial context, ensuring that the solution supports the business as effectively as possible.

      The existing solution is reviewed in detail—including code quality, architecture, plugins, integrations, and any custom-built features.

      Assessment, documentation, and technical mapping

      We identify potential risks and challenges, such as security vulnerabilities, performance bottlenecks, outdated components, and technical debt.

      Simultaneously, we consolidate all relevant documentation—including access credentials, licenses, environment configurations, and documentation of previous development work.

      This thorough preparation ensures a secure and efficient handover of website operations and maintenance, with zero service interruptions.

      Planning and seamless handover

      Based on our technical analysis, we prepare a comprehensive report featuring specific recommendations for optimization and alignment.

      This report serves as the foundation for the strategic measures required to ensure the stable operation and continuous maintenance of your website.

      We present the plan in close dialogue with the client, establishing clear expectations regarding the process, timelines, and immediate next steps.

      Do you have any questions?
      Feel free to contact us – we’re happy to help.

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