Full focus on performance through constant optimization.

Project

Service & Hosting

Collaborative Agency

The White Box

Client

Claus Dalby

About

Claus Dalby is a well-known Danish gardener, author, and floral designer. He is recognized for his expertise in gardening, particularly in creating beautiful and intricate flower arrangements and garden designs.

He provides inspiration, tips, and insights into gardening techniques, plant care, and floral artistry. His work and publications have gained him a significant following both in Denmark and internationally among gardening enthusiasts and professionals.

This project of taking over the service and hosting has been an incredibly exciting process and case for us. We are used to high demands for creative deliverables within UX and UI, but from day 1, the customer has focused on security, performance, and transparency.

That task has fit perfectly with our service team, as we have built a setup with a full focus on security, performance, and a high level of service and support. Through monthly monitoring meetings with the customer and a third-party marketing agency, we have elevated the website to new heights.

Data

Stable and secure site with no downtime despite a large number of visitors.

Data

More unique visitors than ever before on the site and to live streams.

Data

Revenue has grown by over 60% since the start of the service and hosting agreement due to an increased focus on performance, etc.

Service & hosting
at Webnorth.

General

A service and hosting agreement for a digital solution is vital to clarify roles, responsibilities, and terms between the service provider and client. It covers key aspects such as data security, intellectual property, service levels, and legal compliance, ensuring a solid foundation for a successful partnership in the digital space.

Performance

Optimization is an ongoing process. Webnorth believes in continuous improvement, regularly reviewing digital solution performance, user feedback, and industry trends to implement updates and enhancements. This proactive approach ensures that the digital solution remains current, competitive, and aligned with evolving user expectations.

Proactive approach

A Customer Care Manager at Webnorth is a dedicated professional who embodies a forward-thinking approach to customer service. By anticipating needs, resolving issues before they arise, and maintaining open communication, our manager significantly contributes to the overall satisfaction and success of our clients.

Do you need help to scale your e-commerce platform? Contact Webnorth today.

Jacob Munche Spardahl

COO

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